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Call Center

Call Center, Phnom Penh

Posted 3 months ago

Experience

No experience

Work Level

Student

Employment Type

Full Time

Offer Salary

<=$200
Key Responsibilities:

  • Check card amendment request form (Credit Limit Adjustment, Block Card and Release Card, etc.)
  • Process Active/Suspend/Revoke/Close Card follow customer call request
  • Monitor card activities and authorization (ATM & VISA card)
  • Follow up reject transaction, suspicious and high risk relevant transaction (MOTO/ Ecommerce/Recurring Payment)
  • Support Cardholder troubleshooting
  • Prompt response to internal and external customers’ enquiries over the phone.
  • Solve customer complaint and problem or refer them to appropriate department for solution.
  • Do/Telephone marketing relate to Deposit and Loan Product
 

Minimum Requirements:

  • University degree in Finance and Banking or equivalent professional qualifications
  • Fresh graduated or work experience in related field with financial institutes (Priority)
  • Creative, dynamic, flexible, self-direct and self-motivated team player
  • Excellent communication & interpersonal skills
  • Good command of English, other foreign languages (Chinese or Korean) is a plus
  • Computer literacy
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Visitor

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